Shipping Policy

We provide within United States shipping only.

TRANSIT, HANDLING & ORDER CUT OFF TIME DOMESTICALLY:

Handling time is 1 to 3 Working Days (Monday to Friday)

Transit time is 5 to 8 Working Days (Monday to Friday)

Order cut-off time will be 5 PM (GMT-05:00) Eastern Standard Time (New York).

Delivery Terms:

We use UPS, USPS and DHL Express Shipping to deliver the product.

SHIPPING COST AND TAX:

Shipping charges -Free shipping on all products 

All prices and figures are listed in USD dollars.

We Do Not Charge Any Membership

CHANGE OF ADDRESS

We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at support@sleepcamel.net or Call Us at  +1 (845) 718-0927

MULTIPLE ADDRESSES

We don't offer the shipment to multiple addresses for one order. If you'd like items delivered to multiple addresses, please place those orders separately support@sleepcamel.net

WRONG ADDRESS

If you provide a wrong address during checkout and our product is returned to us then you will responsible for all shipping costs for re-sending the product support@sleepcamel.net

DELAYED

However, there are some cases of delay. We will contact you immediately if the order is delayed over 11 business days.

TRACKING AN ORDER

Once your order has been shipped, your order comes with a tracking number allowing you to track it until it is delivered to you. 

Parcels Damaged In Transit

If you find that a package is damaged in transit, please reject the package from the courier if possible and contact our customer service. If the package was delivered without your presence, please contact customer service for the next steps support@sleepcamel.net

CONTACT INFORMATION:

Support:- 24/7-

Email: support@sleepcamel.net

Phone: +1 (845) 718-0927

Address: 1703 Chestnut St, Philadelphia, PA 19103, United States.